Privacy Policy

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Flow Library Card Asset 1
Image Label

1. Information We Collect

Image Scans & User Input

  • Scanned Images: When you use the app to scan food labels, ingredients, or meals, the images may be temporarily processed for analysis. We do not store these images on our servers unless explicitly required for a specific feature (e.g., future feature opt-in like history tracking).
  • User Preferences: Settings such as language, notification preferences, and scanning modes are stored locally on your device.

Device Information

  • Log Data: We may automatically collect certain device details (e.g., IP address, operating system, device model) for app performance monitoring and debugging.
  • Crash & Analytics Data: Third-party tools (e.g., Firebase, Sentry) may collect anonymized data to help us understand app usage and resolve technical issues.

In-App Purchases

  • Subscription Data: If you upgrade to premium features, we receive anonymized data via RevenueCat to confirm your subscription status. We do not store or process your actual payment details.

2. How We Use Your Information

  • Allergy Risk Analysis: Scanned images are analyzed to detect potential allergens and return a recommendation. No user-identifiable data is stored or linked to this.
  • App Personalization: Preferences help us customize your experience, including default allergens to look out for or regions (e.g., EU/US labeling compliance).
  • Subscription Management: Subscription data is used to unlock premium features such as enhanced scanning, offline analysis, or personalized allergy settings.
  • App Improvement: Aggregated and anonymized usage trends guide future updates and improvements.

3. How We Share Your Information

  • RevenueCat & App Stores: Subscription verification data is shared with RevenueCat and your app store (Apple or Google) to manage entitlements.
  • Third-Party Service Providers: We use trusted services (e.g., analytics or crash reporting) under strict data protection terms. No personal data is sold or shared unnecessarily.
  • Legal Obligations: We may disclose data to comply with laws or regulations if legally required.

4. Data Storage & Security

  • Storage: Most user data, such as settings, is stored locally on your device. We do not retain scanned images unless explicitly required by a feature you enable.
  • Security Measures: We apply encryption and secure communication protocols (HTTPS, SSL) to protect your data during processing and in transit.
  • Retention: Data is retained only as long as needed for functionality. Uninstalling the app will delete locally stored data and disable all analytics collection.

5. Your Choices & Rights

  • Subscription Management: You can manage or cancel your premium subscription via your device’s app store settings.
  • Delete Local Data: You may reset your scan history and preferences from within the app.
  • Access & Correction: If you believe any information is inaccurate or wish to inquire about what’s stored, contact us directly.

6. International Data Transfers

If you use the app outside of [Insert Company Country], your data may be processed in other jurisdictions. We take appropriate safeguards to ensure your data is treated securely and in accordance with this Policy.

7. Children’s Privacy

This app is not intended for children under 13 (or the applicable age in your country). We do not knowingly collect personal data from children. If we become aware of such data being collected without parental consent, we will take steps to delete it.

8. Third-Party Links

The app may contain links to third-party sites (e.g., food safety authorities, allergy databases). We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be reflected by the "Effective Date" above. Continued use of the app indicates your acceptance of any changes.

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For any questions or concerns, contact herman@nordicsocialmedia.com.

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